Where are you based?
I am based in Tuffley, Gloucester
Do you offer any guarantees?
Yes. All labour is guaranteed for twelve months.
Are you insured?
Yes. I have public liability Insurance for up to £1,000,000.
Do you offer a twenty-four hour service?
No. I operate during office hours: Monday to Friday, 9am to 5:00pm.
I am also happy to undertake weekend work, for an additional out of hours fee. Please call for more details.
How big a job can you take on?
Usually, jobs range from one hour to a few days. I can occasionally take on larger projects; however, for any job that will take longer than a week it is recommended that you use a specialist tradesman.
Do you do work for other businesses?
Yes, but only small businesses. Companies use my services to take care of their everyday maintenance and repairs. There is no formal procedure, just give me a call to arrange. I ask that invoices are paid within 7 days.
Unfortunately, I will no longer be offering my services to larger corporate companies, as I find that getting payments from them requires more of my time than I am prepared to give.
Are you CORGI registered?
No. I can undertake a wide range of plumbing jobs, as well as bleed and balance heating systems. However, I cannot by law work with Gas or heating appliances.
Do you provide materials?
Yes. Although many clients use me as a labour only service, I am happy to collect parts for you if required. I add a small handling fee of 10% on parts to cover time, fuel and research to select and find the right materials.
How can I pay?
I accept cash, cheque or bank transfer.
Would you like a drink?
Yes please. A nice strong tea with one sugar, thank you.